Get in touch
Feel free to call, send us an email, connect via Facebook or simply complete the enquiry form.
How to make a complaint
If you are not happy with any aspect of Sydney Metro, you are encouraged to lodge a complaint. This can include business disruption, concerns about utility providers undertaking work on our behalf and other project related concerns or complaints, visit sydneymetro.info/how-to-make-a-complaint.
For enquiries related to Sydney Metro Northwest operations, please visit transportnsw.info/contact-us/feedback/metro-feedback
More information about how we collect information in connection with a complaint is available in Sydney Metro’s Complaints Privacy Collection Notice.