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Access to information

Sydney Metro is committed to accountability and transparency by increasing access to government information.

The Government Information (Public Access) Act 2009 (GIPA Act) promotes transparency and encourages the proactive disclosure and timely release of government information. The GIPA Act does this in the following ways:

Mandatory Proactive Release

The GIPA Act requires NSW Government agencies to make "Open Access Information" publicly available, unless there is an overriding public interest against disclosure

Authorised Proactive Release

NSW Government agencies are authorised under the GIPA Act to proactively make public any government information that the agency holds.

Informal Release and Access Applications

If you require access to additional information, you can seek it informally through the agency or apply formally.

NSW Government agencies may release government information to a person who makes an informal request. The agency, having regard to the nature of the information, may make such information available by whichever means it considers appropriate and it may be subject to conditions.

The Government Information (Public Access) Act 2009 (GIPA Act) provides that a person who makes a request has a legally enforceable right to access information, unless there is an overriding public interest against disclosure of the information.

For further details on FAQs as well as fees and charges, please visit the Transport for NSW access to information page.

Disclosure log

Sydney Metro’s disclosure log is a record of information that Transport for NSW has released on behalf of Sydney Metro in response to formal access applications from individuals or organisations that Transport for NSW thinks could also be of interest to other members of the public. Transport for NSW will include only non-personal information on the log.

The disclosure log sets out:

  1. The reference number of the released information
  2. The date the decision was made to release the information
  3. A description of the information released and a link to the information if it is available on this website
  4. The email address to request the information if it is not available on this website
  5. Whether the information is a full or partial release.

The log lists the information requested, relevant to a specific time and may not contain the most up-to-date version of the information.

Our disclosure log is updated as additional information is released under the GIPA Act.

In deciding to release information in response to a GIPA access application, consistent with the GIPA Act, consideration is given to personal factors of the application as outlined in section 55 of the GIPA Act.

Where other members of the public request access to the released information described on the disclosure log, Transport may delete certain information relating to the original applicant's personal information; business, commercial, professional or financial interests; research carried out by or on behalf of the applicant; or information concerning the affairs of another government agency or government.

Depending on the work required and costs involved to make parts of the released information available to others, Transport may require an access application to be lodged in some circumstances.

Requests should be made to the Manager, GIPA at You can also write to Transport for NSW, PO Box K659, Haymarket NSW 1240.

For further information on areas covered by the disclosure, please see the Sydney Metro Disclosure Log.

Sydney Metro Agency Information Guide

Under the GIPA Act each NSW Government department and agency is required to publish an Agency Information Guide.

Read the Sydney Metro Information Guide.

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