First-week figures reveal metro city is a top pick for passengers

A total of 1.4 million metro trips have been made on the new M1 Northwest & Bankstown Line since the city section opened from Chatswood to Sydenham on 19 August.

On opening weekend, many were out and about with more than 300,000 metro trips recorded on the M1 Northwest & Bankstown Line, which now extends 51.5-kilometre through Sydney with stops at 21 stations between Tallawong to Sydenham.

Saturday saw more than 170,000 metro trips recorded as people jumped on board to experience the new service and take part in metro’s opening weekend celebrations. 

A busy weekend follows what has been an exceptional first five days of weekday services, which saw its highest day of patronage on Thursday, with almost 220,000 metro trips taken.

Sydney Metro City opening week in numbers:

•    1.4 million metro trips up to Sunday last service
•    98.8% per cent of services ran on time  
•     On average 210,000 metro trips per weekday
•    Weekday morning peak average 62,000 metro trips
•    Weekday evening peak average 74,000 metro trips
•    Busiest train station was Central, closely followed by Martin Place 
•     2,852 number of new metro services, including 1980 new weekday services 
•    The 8am to 9am hour in the morning peak on Tuesday, Wednesday and Thursday is the most popular time to travel, with approximately 28,900 metro trips  
•    About 259,000 interchanges from Sydney Trains to metro and about 83,000 interchanges from bus to metro during the first week of metro services  

•    Average weekday metro trips at each station:
o    Crows Nest:  9,200
o    Victoria Cross: 14,300
o    Barangaroo: 9,000
o    Martin Place: 18,900
o    Gadigal: 13,700
o    Central: 19,500
o    Waterloo: 4,800
o    Sydenham: 16,500

As operations shift into the second week, staff will be on hand at each station, on trains and via audio and video help points during operating hours to provide assistance and answer questions.

While all city stations are now open, passengers will notice hoarding and minor ongoing work in the precinct areas at most new stations. This work largely involves improvements to roads, footpaths and traffic intersections and will not impact passenger journeys.

The new buildings above Crows Nest, Victoria Cross, Gadigal and Waterloo stations remain under construction and will progressively open as they are finished.

New city services run every four minutes in the peak, 7 minutes during the interpeak and every 10 minutes during off peak and on the weekend.
Passengers can plan their metro journey by visiting https://transportnsw.info/